Free shipping worldwide on orders over USh 15,000Direct from our farm in Ntungamo, UgandaEla Beauty · 100% natural · cruelty-freeRoasted to order, shipped within 48 hoursCarbon-neutral DHL Express deliveryFree shipping worldwide on orders over USh 15,000Direct from our farm in Ntungamo, UgandaEla Beauty · 100% natural · cruelty-freeRoasted to order, shipped within 48 hoursCarbon-neutral DHL Express delivery
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From the hills of Ntungamo · to 60+ countries

Shipped fresh, shipped fast.

We roast and pack every order in Rwashamaire and dispatch within 48 hours. Tracked carrier delivery worldwide, free over USh 15,000.

USh 15,000+
Free shipping
Worldwide standard delivery on orders over USh 15,000.
48h
Dispatch
Roasted to order & packed within 2 working days.
60+
Countries
Delivered with DHL Express, FedEx and Posta Uganda.
100%
Tracked
Every order ships with a trackable number and email updates.

Rates & delivery times

RegionStandardExpressDelivery time
UgandaUSh 3,000Free over USh 8,500USh 7,0001 – 2 working days
East Africa (KE, TZ, RW)USh 1,700USh 4,0003 – 5 working days
Rest of AfricaUSh 3,300USh 6,7005 – 8 working days
Europe & UKUSh 2,800Free over USh 15,000USh 6,1004 – 7 working days
North AmericaUSh 3,900Free over USh 15,000USh 7,8005 – 8 working days
Asia Pacific & UAEUSh 4,400Free over USh 15,000USh 8,9006 – 10 working days
Latin AmericaUSh 5,000USh 10,0007 – 12 working days

Carriers we use

  • DHL Express — international express, all destinations
  • FedEx Priority — express to North America & Asia Pacific
  • Posta Uganda EMS — economy international
  • SafeBoda & courier partners — same-day Kampala metro

Order timing

We roast in batches every Tuesday and Friday. Orders placed before 12:00 EAT on those days ship the same evening — anything later goes out on the next batch.

Cold brew & RTD ships only Mon–Wed to avoid weekend storage; expect a 1–3 day longer ETA inside Africa.

Customs & duties

For orders shipped outside the East African Community, customs duties and import VAT may apply on arrival and are the recipient's responsibility. We declare every parcel accurately at its retail value — no shortcuts.

Wholesale orders ship FOB Mombasa or DDP on request — get in touch via the wholesale form.

Tracking & updates

You'll get a dispatch email with a tracking link the moment your parcel leaves the park. You can also drop your number into our order tracker any time.

If a parcel is delayed beyond the ETA, contact us — we'll open a trace with the carrier on your behalf.

Need something special?

Bulk shipping, gift-wrapping, custom messages or scheduled delivery — just ask.

Get in touchWholesale & B2B